Accessibility and Special Needs
The Knoxville Convention Center is committed to accommodating the needs of individuals with disabilities for all events in accordance with the Americans with Disabilities Act. Accessibility parking is located on the Cumberland Avenue side of our building in the circular turnaround. The entrance will be marked with an ADA parking sign. For more information, contact the front desk prior to an event at 865-522-5669. During an event, guests can ask the closest Convention Center team member for assistance.
The Knoxville Convention Center ONLY allows registered service animals. This is for the safety of our patron’s animals that have been individually trained as certified service animals to perform tasks for the benefit of an individual with a disability and are required because of a disability. Any other animals are not allowed inside the Knoxville Convention Center.
Savor … Knoxville Catering, the Knoxville Convention Center’s exclusive food and beverage provider, offers an assortment of culinary options and features our in-house executive chef, Daryl O'Donnell.
We strive to use locally available ingredients and goods to offer foods that are fresh, wholesome and delicious. Orders are prepared on-site and done to perfection. We can offer regional favorites or ethnic varieties. Food and beverage kiosks also can provide convenience for guests.
Our executive chef, catering sales, banquet staff and culinary team provide unparalleled expertise and attention.
Food and Beverage
All catering and concessions are provided exclusively in-house by SAVOR. Outside food and/or beverages of any kind are not allowed. Concession stands are open for select events. When open, these stands offer a variety of food and beverages for purchase. Credit and debit payments are accepted.
The Convention Center has a robust, high-speed, state-of-the-art wired and wireless network. We have provided internet solutions for several high-profile events.
Contact us for information on capabilities & pricing. IT Department can be reached at (865)251-6017 or by email email@example.com
We offer FREE internet access on 2nd & 3rd floor Concourses, 200 A-E, 300 A-D, 301 A-E, Grand Ballroom A-G, Lecture Hall, Green Rooms 1-3, Rotunda, Board Room, Conference Room, Henley Meeting Room & Business Center:
● Scan for wireless networks.
● Select Convention Center Free Wifi wireless network.
● Open up any Internet browser page.
● The splash page will pop up.
● Agree to the terms and connect.
● You are now ready to use the Internet
Security Rules and Procedures
At the Knoxville Convention Center, our highest priority is to create a safe and secure environment for all guests and employees. In order to provide an environment where our guests can safely enjoy the event, the Knoxville Convention Center security personnel conduct security checks as deemed necessary. These checks might include the use of wands and the search of jackets, clothing, bags and other items. Patrons should plan to arrive early in order to avoid standing in long lines.
*Guests may NOT bring the following items into the Knoxville Convention Center:
Outside food or beverages. If you have any dietary needs please call 865-522-5669 to make special arrangements.
NO Alcohol of any type.
NO coolers of any size is permitted inside the KCC. If you have, dietary or medical reason please call 865-522-5669 to make special arrangements.
Animals, with the exception of service animals as defined by the American with Disabilities Act (ADA).
Hoverboards, or any Motorized vehicles or devices with the exception to use for ADA purposes.
Scooters, Bikes, skateboards, roller skates, rollerblades, power wheels & sneakers with wheels.
Backpacks, oversized bags, duffel bags, luggage, Bags should be no larger than 16”-by-16”- by-8” inches.
Smoking of any kind is prohibited, including electronic cigarettes.
Weapons of any type, including, but not limited to, firearms, including licensed concealed carry guns; knives; pepper spray; blades; tools; etc.
Helium or Mylar Balloons.
Bullhorns & Air Horns.
Glitter or Confetti of any kind.
Drones unless approved by the Event Management Staff upon arrival.
*What is permitted to carry into the Knoxville Convention Center:
Purses, camera bags, laptop bags & diaper bags are permitted in the building.
Wheelchairs- motorized and non-motorized.
Baby Strollers – Unless an event specifies they are not allowed in shows.
Ticketing and registration vary from event to event. For ticketing and registration questions, please check our website event calendar where event information will be listed. Event Information